Frequently Asked Questions
The booking process
I like the look of an act. How do I find out more?
Phone, email, or fill out an online enquiry form. We will then create a customised proposal for your event. Our friendly consultants are happy to discuss options and themes, and tweak and revise proposals as required to ensure that you get the information you're after.
What if I can't find what I like on your website?
Not to worry! Not all of our acts have made it on to our website, but that doesn't mean they don't exist. If you're looking for something in particular, have a chat to a member of our team and they'll let you know if such an act exists… and if not, they will help come up with some great alternatives.
Do you have demos or other supplementary material for your acts?
Many of our acts (especially bands and feature shows) have demos (audio and/or video) and sample set lists available. Check out the act's page on our website and if you still can't find what you're after, let us know and we can email or post a demo to you.
How do I confirm my booking?
Phone or email your consultant to let them know you want to book. They will send out a performance agreement and invoice. Your booking is confirmed once we receive a signed performance agreement and a deposit.
How and when do I pay for my booking?
We require a deposit upon confirmation of booking, and the balance paid at least 7 days prior to your event. If your entertainment is booked within 14 days of the event we require full payment on booking. We accept credit card (Mastercard, Visa and Amex), cheque and direct deposit. No payment is to be given to the performers on the night. MTA ‘holds' the payment and the performers are only paid once we know they have successfully completed their job.
What additional costs/arrangements are involved in booking an act?
Additional costs/arrangements depend on the individual act and event. Below is a guideline of some additional requirements which may incur a cost. Please note that this is a rough guide only and your consultant will inform you of extra costs when you are booking.
Ensuring your event is special and runs smoothly
What information do I need to tell you before my event?
Once you've booked in your act, I will be in touch to confirm details such as run sheets, parking, emergency contacts and audience details. Don't worry if you can't answer everything when you first book, I will be in touch along the way.
I have an event planner. Can you just talk to them to make it easier?
Certainly! I am happy to liaise with your event planner to coordinate all of the technical details. I will then touch base with you in the week before the event, just to reassure you that it's all set to go.
What happens if I need to contact you out-of-hours?
I will always be on call in the lead-up to your event.
Do you have any client feedback/testimonials about your service?
Yes! Please click here to see some of our client feedback and testimonials.
Can the entertainer do something special for my event?
Depending on what entertainer you are booking, I can customise my act material, costumes or props to suit your event. Acts like Snow White can write a special song around your company or event, or incorporate your colours or logos into my costumes. Let me know when booking if you would like a customised act.
I am holding my event overseas and/or interstate. Will you travel?
Yes! I enjoy to travel interstate and overseas! Please note that for events which require travel, the client is responsible for covering my travel costs which may include return airfares, accommodation, excess freight, meals, taxes and visas.
The booking process
I like the look of an act. How do I find out more?
Phone, email, or fill out an online enquiry form. We will then create a customised proposal for your event. Our friendly consultants are happy to discuss options and themes, and tweak and revise proposals as required to ensure that you get the information you're after.
What if I can't find what I like on your website?
Not to worry! Not all of our acts have made it on to our website, but that doesn't mean they don't exist. If you're looking for something in particular, have a chat to a member of our team and they'll let you know if such an act exists… and if not, they will help come up with some great alternatives.
Do you have demos or other supplementary material for your acts?
Many of our acts (especially bands and feature shows) have demos (audio and/or video) and sample set lists available. Check out the act's page on our website and if you still can't find what you're after, let us know and we can email or post a demo to you.
How do I confirm my booking?
Phone or email your consultant to let them know you want to book. They will send out a performance agreement and invoice. Your booking is confirmed once we receive a signed performance agreement and a deposit.
How and when do I pay for my booking?
We require a deposit upon confirmation of booking, and the balance paid at least 7 days prior to your event. If your entertainment is booked within 14 days of the event we require full payment on booking. We accept credit card (Mastercard, Visa and Amex), cheque and direct deposit. No payment is to be given to the performers on the night. MTA ‘holds' the payment and the performers are only paid once we know they have successfully completed their job.
What additional costs/arrangements are involved in booking an act?
Additional costs/arrangements depend on the individual act and event. Below is a guideline of some additional requirements which may incur a cost. Please note that this is a rough guide only and your consultant will inform you of extra costs when you are booking.
- Travel arrangements (which may include airfares, accommodation, transfers, freight, petrol allowance, taxes etc) may be applicable for performances which take place outside of the performers' home city. MTA is able to arrange your artists' travel needs for a small additional fee.
- Generally all performers will require a private, secure change room with drinks at the event. Please let us know if this can't be arranged and we will do our best to accommodate it.
- All performers require access to drinks (water, soft drink/juice). Some acts require a meal. We will advise you of any special hospitality requirements.
- Bands, speakers and feature acts will require production which may include sound, lighting and staging. Many bands can provide their own audio equipment for a small fee. We are happy to provide a quote for production through our suppliers, or work with your venue to ensure that the performance is of an excellent standard technically.
- Rehearsals, performer-client meetings, early set up times and very late bump out times may incur an additional fee.
Ensuring your event is special and runs smoothly
What information do I need to tell you before my event?
Once you've booked in your act, I will be in touch to confirm details such as run sheets, parking, emergency contacts and audience details. Don't worry if you can't answer everything when you first book, I will be in touch along the way.
I have an event planner. Can you just talk to them to make it easier?
Certainly! I am happy to liaise with your event planner to coordinate all of the technical details. I will then touch base with you in the week before the event, just to reassure you that it's all set to go.
What happens if I need to contact you out-of-hours?
I will always be on call in the lead-up to your event.
Do you have any client feedback/testimonials about your service?
Yes! Please click here to see some of our client feedback and testimonials.
Can the entertainer do something special for my event?
Depending on what entertainer you are booking, I can customise my act material, costumes or props to suit your event. Acts like Snow White can write a special song around your company or event, or incorporate your colours or logos into my costumes. Let me know when booking if you would like a customised act.
I am holding my event overseas and/or interstate. Will you travel?
Yes! I enjoy to travel interstate and overseas! Please note that for events which require travel, the client is responsible for covering my travel costs which may include return airfares, accommodation, excess freight, meals, taxes and visas.